Accessibility at Storage Strawberry Hill
Storage Strawberry Hill is committed to providing an accessible and inclusive experience for all users, including customers with disabilities. This Accessibility Statement explains the steps we take to make our website and online services easier to use, as well as how you can contact us with any accessibility requests or feedback related to our storage facilities in the Strawberry Hill area.
Our Commitment to Accessibility Standards
We aim to align our website and digital content with the Web Content Accessibility Guidelines version 2.1 at the AA level. These guidelines are recognised as the international standard for creating accessible online experiences. By working towards WCAG 2.1 AA, we seek to ensure that people using assistive technologies or alternative ways of interacting with the web can access information about Storage Strawberry Hill and our accessible storage options in the local area.
Our intention is that users should be able to perceive, understand, navigate and interact with our content, regardless of ability, device, or preferred access method.
Screen-Reader Support
The website for Storage Strawberry Hill is designed to be compatible with modern screen-reader software commonly used on desktop, laptop, tablet and mobile devices. We aim to provide clear headings, meaningful page titles, descriptive form labels and alternative text for informative images so that screen-reader users can understand the content and purpose of each page.
We also strive to ensure that important information about our storage units, pricing, opening times and accessible facilities in Strawberry Hill is available as text rather than only as images, so it can be read aloud, enlarged or converted into braille output by assistive technologies.
Keyboard Navigation
We recognise that many people navigate websites without a mouse, using only a keyboard or alternative input devices. Our website is designed so that all essential functions and information about Storage Strawberry Hill can be reached by keyboard navigation alone.
Interactive elements, such as menus, forms and buttons, are intended to be reachable using the Tab key, Shift plus Tab, and the Enter or Space keys. Where possible, a visible focus indicator is provided so that keyboard users can easily see which element is currently selected. This approach supports users who rely on keyboard navigation, switch controls or other adaptive equipment when exploring our storage services in the Strawberry Hill area.
Content Layout and Readability
We use headings, paragraphs and consistent layouts to make content easier to scan and understand. Text is written in plain, straightforward language wherever possible, especially when explaining how to book a unit or locate our storage facilities. We aim to ensure good colour contrast between text and background so that key information about Storage Strawberry Hill remains legible for users with low vision or colour vision differences.
Pages are designed to reflow on different screen sizes, so that users can view information comfortably whether they are on a desktop display or a mobile device while arranging storage in the Strawberry Hill area.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website to identify potential barriers and make improvements, particularly as new guidance for accessible design and technology becomes available. When new features are added or existing pages are updated, we consider their impact on customers with disabilities and those using assistive technologies.
Contact for Accessibility Requests and Feedback
We welcome feedback about the accessibility of Storage Strawberry Hill, both online and at our physical storage facilities. If you experience any difficulty using our website, encounter content that is hard to access, or have suggestions to improve accessibility for storage users in Strawberry Hill, you can contact us using the contact form on our website or by writing to our customer service team through our usual contact channels.
When you contact us with an accessibility request, please include details of the page or service you were trying to use, the type of device and browser you were using, and any assistive technology involved if you are comfortable sharing that information. This helps us investigate the issue more effectively and work towards a suitable solution.
We will review all accessibility-related messages and aim to respond within a reasonable time frame. Where possible, we will provide an alternative format or method of accessing the information you need about Storage Strawberry Hill while we work on any necessary improvements.
